Four Seasons Pediatrics

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Web Portal Shortcut – Click Here

Instructions for a Video Visit (Tele-Visit) with our office

  • eClinicalWorks TeleVisit
    • You can NOW click on the link that was texted or emailed to you. Option 2: You can also start this visit from the patient portal account (using a PC or Laptop) or your Healow app (Smartphone).
      • Currently this method does not support tablet devices.
      • If you are using a smart phone, you can use the phone to make a call at the same time that you try to connect.
      • For laptops or PCs, click this link to go to the patient portal login page.
  • Doxy.me
    • ONLY use this method if you are instructed to do so by the office. We prefer to use the first method whenever possible
    • You may use this method for after hours and weekend appointments.
    • You can use any device with this service

Click this link for instructions on starting a Tele-Visit if you have never done one.  You can connect unless you refused being web enabled in our office. You do not need to have a login or login to connect through a link when you are web enabled.

TELEVISITS:

Consent: Please click here to review consent before proceeding below.

Vital Signs: For sick visits please measure the following:

Breathing Rate: Set a timer for 30 seconds and count the number of times your child’s chest rises. Double that number to get his respiratory rate.

Heart Rate: To check your child’s heart rate, place two fingers on their wrist, below their thumb. Apply gentle pressure until you can feel a slight beat against your fingertips. Count how many beats you feel in 15 seconds. Then multiply that number by 4 to determine your child’s heart rate, which is measured in beats per minute.

Temperature: Please obtain a temperature before your visit (you will be asked about prior fever that has occurred in your questionnaire

Weight: Please obtain a weight if possible

  

Tips and notes if using a smart phone for video visits

You can not use a phone for a voice call at the same time you are trying to connect to the video visit.

We have found that the connection works better if you use cell service and NOT WIFI, unless you have very poor cell coverage in your area.

When speaking to the physician, use the front facing (selfie side) camera.  When showing the physician anything, such as a rash or mark on your child, use the away or outward facing camera.  There is a change camera button on the bottom of the screen when you are connected.

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