E-mail Our Office
Four Seasons Pediatrics is pleased to announce new capability to e-mail our office. E-mail can be used to:
- Request something you left in the office (e.g. Daycare Form)
- Request a copy of forms
- Request a copy of medical records
- Request a routine prescription refill
- Ask a billing question
- Request test results
- Request a well visit appointment
- Request a referral or a list of specialists (e.g. list of Dermatologists)
For most parents, a phone call may still be your best option. Using e-mail adds an element of convenience (e-mailing forms will reduce vists to pick up forms in the office). To provide this service in a HIPPA compliant form (to protect your privacy), we are using a commercial service known as HouseDoc. Almost all communications are free of charge. There are some communications that involve a transaction fee of $2 along with other applicable charges. For example a form request has a $5 fee + $2 transaction fee totaling $7. Here’s how it works:
Go to Housedoc.us. Register under patient registration (we recommend 1 parent register per family). You may enter your preferred pharmacy. Once you have registered, look for the link to “My Providers”. Then click the link to “Search Providers Database”. Under the first name field type “FSP”. Under the last name field type “Office”. Once you find our office, click “Request Access”. Once we have confirmed your information, we will grant access and you may then proceed with any requests.
Please note the following:
- At this time the only charges incurred are related to Form Fees and copies of medical records. There are no other charges for use of the service
- We cannot send an email to you, we can ONLY respond to your email. Please do not call the office to ask us to email something to you. Use Housedoc to send the request. We then send a response back to you with the appropriate file, form etc attached.
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